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Air Canada To Offer Optional Biometric Boarding

April 21, 2021,

Breathing becomes easier when there is unblocked, refreshing air flow.

Air Canada flight pathways have absolutely been a breath of fresh air.

For decades.

Air Canada is the flag carrier and the largest airline of Canada by fleet size and passengers carried.

It is headquartered in the borough of Saint-Laurent in Montreal, Quebec, Canada.

The airline, founded in 1937, provides scheduled and charter air transport for passengers and cargo to 207 destinations worldwide.

Air Canada’s largest hubs are at Toronto Pearson International Airport (YYZ), Montréal–Trudeau International Airport (YUL) and Vancouver International Airport (YVR).

On September 20, 2012, Air Canada unveiled its new frequent flyer status program named “Air Canada Altitude” to supplement Aeroplan. Membership always has great privileges.

“We have created a society where individual rights and freedoms, compassion and diversity are core to our citizenship. But underlying that idea of Canada is the promise that we all have a chance to build a better life for ourselves and our children.”… Justin Trudeau

The country of Canada has a very innovative airline.

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Have you heard of biometrics?

Biometrics are body measurements and calculations related to human characteristics.

Biometrics authentication (or realistic authentication) is used in computer science as a form of identification and access control. It is also used to identify individuals in groups that are under surveillance.

Biometric identifiers are the distinctive, measurable characteristics used to label and describe individuals. Biometric identifiers are often categorized as physiological versus behavioral characteristics. Physiological characteristics are related to the shape of the body.

Examples include, but are not limited to fingerprint, palm veins, face recognition, DNA, palm print, hand geometry, iris recognition, retina and odour/scent.

Yes it does have the feeling of science fiction.

Behavioral characteristics are related to the pattern of behavior of a person, including but not limited to typing rhythm, gait, keystroke, signature, behavioral profiling, and voice. Some researchers have coined the term behaviometrics to describe the latter class of biometrics.

More traditional means of access control include token-based identification systems, such as a driver’s license or passport, and knowledge-based identification systems, such as a password or personal identification number.

Since biometric identifiers are unique to individuals, they are more reliable in verifying identity than token and knowledge-based methods.

The key here is that it is an optional service with benefits.

Air Canada Becomes First Canadian Airline to Offer Optional Biometric Boarding for Flights Departing the US to Canada

News provided by

Air Canada

Dec 09, 2020, 10:16 ET

  • Streamlines gate experience by automating identification verification process
  • Follows successful pilot undertaken at San Francisco International Airport
  • Future expansion to other US airports planned

MONTREAL, Dec. 09, 2020 /PRNewswire/ – Air Canada said today it is the first Canadian airline to offer its customers the safety and convenience of a new boarding option utilizing facial biometrics.  The technology is now available for customers departing San Francisco International Airport (SFO) with plans to progressively roll it out for customers at other US airports where the airline operates.

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“Air Canada has introduced numerous touchless processes throughout the customer journey, and we are pleased to now offer an optional, innovative biometric boarding choice for customers departing SFO that is seamless, time-saving and convenient while reducing contact and processing time,” said Andrew Yiu, Vice President, Product at Air Canada.  “Customers have told us they value streamlined processes and we continue to evaluate and assess additional touchless initiatives to further advance safe and secure travel while enhancing the overall travel experience.”

Biometric boarding enables customers to present themselves at the boarding gate, have their photo taken which is then validated and confirmed to their passport document details and photo which are already captured via the U.S. Customs and Border Protection’s (CBP) Traveler Verification Service. In a matter of seconds, CBP’s biometric facial comparison service will automatically compare the new photo of the traveller to images that the traveller has already provided to the government, such as passport and visa photos.  Overall, the use of facial biometrics provides travellers with a secure, touchless process that streamlines air travel.

“CBP is excited to partner with Air Canada to provide travelers with a secure, touchless process for identity verification as they depart the United States at SFO,” said Diane J. Sabatino, Deputy Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection. “Along with CBP’s enhanced Simplified Arrival process upon entry at SFO, we are transforming the air travel journey by expanding the use of facial biometrics through public-private partnerships to further secure and enhance the customer experience.”

Customers who do not wish to utilize biometric boarding may simply advise the gate agent, and they will board as they always have by presenting their boarding pass and passport for manual ID check and boarding processing.

Since the beginning of the year, Air Canada has introduced numerous touchless processes throughout the customer journey, including: TouchFree Bag Check for flights departing Canadian airports, the ability to order food directly in Maple Leaf Lounges from smartphones and tablets, touchless self-entry to the Air Canada Café for when it reopens, and provisioning of all newspapers and magazines in digital format via PressReader, among other initiatives.

Air Canada plans to expand biometric boarding options to other US airports in the near future and is currently exploring options which could be viable at Canadian airports.

About Air Canada
Air Canada is Canada’s largest domestic and international airline. Canada’s flag carrier is among the 20 largest airlines in the world and in 2019 served over 51 million customers. Air Canada is a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax, which also named Air Canada the 2019 Best Airline in North America. For more information, please visit: aircanada.com/media, follow Air Canada on Twitter and LinkedIn, and join Air Canada on Facebook.

Internet: aircanada.com/media

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